Learner Guide-ICTWOR306 Resolve technical enquiries using multiple information systems CPP ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTCLD301 Evaluate characteristics of cloud computing solutions and services ICTCLD401 Configure cloud services ICTSAS308 Run standard diagnostic tests Group E ICTSAS309 Maintain and repair ICT equipment and software Group E ICTICT309 Create ICT user documentation Group F ICTPRG430 Apply introductory object-oriented language skills Group H Additional Electives CUADIG201 Maintain interactive content Group D BSBITU211 Produce digital text documents Group E * We can develop additional elective units that are not listed on request (Please contact us for further information)

quotes and tenders AHCLSC504 Survey and establish site levels AHCLSC505 Manage landscape projects Electives AHCWHS503 Manage workplace health and safety processes AHCWRK513 Write and present reports BSBHRM525 Manage recruitment and onboarding BSBTEC401 Design and produce complex text documents CPCCBC4008 Supervise site communication and administration processes for building and construction projects CPCCBC4009 Apply legal requirements to building and construction projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITHFAB017 Provide advice on food and beverage matching SITHFAB012 Provide advice on Australian wines SITHFAB011 Provide advice on beers

Core units ICTPMG610 Develop a project management plan ICTPMG611 Prepare a detailed design brief ICTSUS601 Integrate sustainability in ICT planning and design project ICTTEN611 Produce an ICT network architecture design Elective units BSBDES601 Manage design realisation ICTNWK502 Implement secure encryption technologies ICTNWK503 Install and maintain valid authentication processes ICTNWK509 Design and implement a security perimeter for ICT networks BSBWHS501 Ensure a safe workplace BSBDES602 Research global design trends * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBMKG433 Undertake marketing activities BSBMKG435 Analyse consumer behaviour BSBMKG439 Develop and apply knowledge of communications industry BSBWRT411 Write complex documents Elective units BSBMKG432 Research international markets Group A BSBMKG434 Promote products and services Group A BSBMKG437 Create and optimise digital media Group A BSBOPS404 Implement customer service strategies Group B BSBTEC303 Create electronic presentations Group B BSBTWK503 Manage meetings Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTWOR306 Resolve technical enquiries using multiple information systems CPP ethics and privacy policies inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce