Learner Guide-BSBOPS404 Implement customer service strategies pre-order Units of competency AURHTX103 Diagnose

Units of competency AURHTX103 Diagnose and repair heavy vehicle automatic transmissions AURETR144 Diagnose and repair integrated engine and transmission management systems AURTTX009 Overhaul automatic transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR103 Identify automotive electrical systems and components AURLTA101 Identify automotive mechanical systems and components AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AUMAFA001 Apply for jobs and undertake job interviews AURAMA001 Work effectively with others in an automotive workplace AURETR115 Inspect

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTPRG605 Manage development of technical solutions from business specifications ICTSAD610 Analyse stakeholder requirements ICTSAD612 Implement and maintain uses of containerisation ICTSAD613 Install and configure container orchestration services ICTNWK603 Plan

procedures and programs to meet legislative requirements FBPFST4004 Perform microbiological procedures in the food industry FBPFST5002 Identify and implement required process control for a food processing operation FBPFST5005 Examine the biochemical properties of food FBPFST5006 Apply food microbiological techniques and analysis FBPFST6001 Develop

assess and control safety risks SITHIND002 Source and use information on the hospitality industry SITHCCC018 Prepare food to meet special dietary requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBOPS404 Implement customer service strategies pre-order Units of competency AURHTX103 DiagnoseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce