Assessment Kit-TLII4001 Coordinate quality customer service Certificate II Core units VU22358 Develop learning

Core units VU22358 Develop learning goals Speaking and Listening (1) VU23519 Participate in simple conversations and transactions Reading and Writing (1) VU23521 Read and write simple transactional texts Language Skills (2) VU23522 Read and write simple informational texts VU23520 Give and respond to simple spoken information and directions General Electives (3) VU23560 Access the internet and email to develop language BSBTEC201 Use business software applications VU23566 Explore transport options * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our assessment resources can be used for an unlimited number of students within your RTO

prepare and preserve plant specimens AHCBIO203 Inspect and clean machinery

Core units VU23500 Plan language learning with support Speaking and Listening (1) VU23501 Participate in short simple exchanges Reading and Writing (1) VU23503 Read and write short simple messages and forms Language Skills (2) VU23502 Give and respond to short

present and debate ideas BSBCRT413 Collaborate in creative processes BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS402 Coordinate business operational plans CPCWHS1001 Prepare to work safely in the construction industry CPPBDN4107 Investigate construction methods for Class 1 and 10 buildings CUADES304 Source and apply design industry knowledge CUADES305 Source and apply information on the history and theory of design CUADES411 Generate design solutions CUADES413 Develop and extend design skills and practice CUADES423 Research and apply techniques in spatial design CUADIG303 Produce and prepare photo images * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-TLII4001 Coordinate quality customer service Certificate II Core units VU22358 Develop learningOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of