PowerPoint-HLTAADV002 Support the rights and needs of clients Certificate II ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICPDMT3460 Incorporate video into multimedia presentations ICTICT215 Operate digital media technology package ICTICT216 Design and create basic organisational documents ICTICT312 Use advanced features of applications ICTICT309 Create ICT user documentation ICTPMG301 Contribute as part of an IT project management team * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHW030 Provide information and strategies in eye health HLTAHW043 Facilitate access to tertiary health services HLTAHW062 Supervise health care team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems UEERA0032 Diagnose and rectify faults in complex air conditioning/refrigeration systems UEERA0035 Establish the basic operating conditions of air conditioning systems UEERA0036 Establish the basic operating conditions of vapour compression systems UEERA0044 Find and rectify faults in single phase motors and associated controls UEERA0045 Find and rectify faults in three phase motors and associated controls UEERA0050 Install refrigerant pipe work

PowerPoint-HLTAADV002 Support the rights and needs of clients Certificate II ethics and privacy policies inOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered