Learner Guide-FBPTEC4008 Participate in product recalls UEP Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCCOM005 Communicate and work in health or community services CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work effectively in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTPAT006 Receive

Core units BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes BSBSUS401 Implement and monitor environmentally sustainable work practices ICTICT418 Contribute to copyright

negotiate and refine a design brief BSBWHS501 Ensure a safe workplace CPCCOHS1001A Work safely in the construction industry CUADES502 Realise production designs CUARES403 Research history and theory to inform own arts practice Elective Units CUADES501 Design events CUAPPM502 Realise productions BSBADM405 Organise meetings BSBLDR403 Lead team effectiveness BSBLED401 Develop teams and individuals BSBDES401 Generate design solutions BSBDES402 Interpret and respond to a design brief BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-FBPTEC4008 Participate in product recalls UEP Units of competency MSTGN3003 EstimateOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce