Learner Guide-AUMGCA001 Provide customer service AUM Units of competency ICTRFN407 Conduct

Units of competency ICTRFN407 Conduct radio frequency measurements ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN202 Use hand and power tools ICTCBL303 Install and terminate coaxial cable ICTDRE301 Install digital reception equipment ICTRFN202 Install a terrestrial antenna * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBPMG511 Manage project scope BSBPMG512 Manage project time BSBPMG513 Manage project quality BSBPMG514 Manage project cost BSBPMG515 Manage project human resources BSBPMG516 Manage project information and communication BSBPMG517 Manage project risk BSBPMG521 Manage project integration Elective units BSBMGT516 Facilitate continuous improvement BSBSUS501 Develop workplace policy and procedures for sustainability BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUAVSS312 Operate vision systems CPCCWHS1001 Prepare to work safely in the construction industry CUAVSS401 Operate complex vision systems CUACAM211 Assist with basic camera shoots CUAVSS313 Repair and maintain vision system equipment CUAWHS312 Apply work health and safety practices CUAVSS311 Install and test vision systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCGRI301 Maintain roof gardens

Learner Guide-AUMGCA001 Provide customer service AUM Units of competency ICTRFN407 ConductOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce