Learning and Assessment Kit-BSBOPS503 Develop administrative systems SHB Units of competency CHCPRT002 Support

Units of competency CHCPRT002 Support the rights and safety of children and young people CHCCOM002 Use communication to build relationships CHCCCS016 Respond to client needs CHCCCS014 Provide brief interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINM401 Implement workplace information system BSBMGT502 Manage people performance BSBSMB420 Evaluate and develop small business operations FNSCUS501 Develop and nurture relationships with clients

Core units BSBPMG610 Enable program execution BSBPMG621 Facilitate stakeholder engagement BSBPMG622 Implement program governance BSBPMG623 Manage benefits Elective Units BSBFIM601 Manage finances BSBINN601 Lead and manage organisational change BSBLDR511 Develop and use emotional intelligence BSBPMG615 Manage program delivery BSBPMG616 Manage program risk BSBPMG617 Provide leadership for the program BSBADM502 Manage meetings BSBHRM602 Manage human resources strategic planning * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements BSBITU312 Create electronic presentations BSBITU309 Produce desktop published documents BSBITU304 Produce spreadsheets BSBWRT301 Write simple documents BSBITU303 Design and produce text documents BSBCMM301 Process customer complaints BSBITU307 Develop keyboarding speed and accuracy Additional electives BSBPRO301 Recommend products and services BSBSUS401 Implement and monitor environmentally sustainable work practices BSBINN301 Promote innovation in a team environment BSBINM301 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEECS0003 Assemble

Learning and Assessment Kit-BSBOPS503 Develop administrative systems SHB Units of competency CHCPRT002 SupportOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to