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LLND Kit-BSB50315 Diploma of Customer Engagement New Unit-April 2024 The self-study guide contains references

SKU: 75191510602

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Description

The self-study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the learner guide

Core units FNSACC634 Monitor corporate governance activities FNSINC611 Apply economic principles to work in the financial services industry FNSINC612 Interpret and use financial statistics and tools Elective Units FNSACC521 Provide financial and business performance information FNSACC522 Prepare tax documentation for individuals FNSACC524 Prepare financial reports for corporate entities FNSACC527 Provide management accounting information FNSACC601 Prepare and administer tax documentation for legal entities FNSACC603 Implement tax plans and evaluate tax obligations FNSACC605 Implement organisational improvement programs FNSACC610 Develop and implement financial strategies FNSACC613 Prepare and analyse management accounting information FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC513 Identify and apply complex ethical decision making to workplace situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTWEB304 Build simple web pages ICTWEB305 Produce digital images for the web ICTWEB306 Develop web presence using social media ICTWEB431 Create and style simple markup language documents ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

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LLND Kit-BSB50315 Diploma of Customer Engagement New Unit-April 2024 The self-study guide contains referencesEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational

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