LLND Kit-SIRXCEG004 Create a customer-centric culture AUR Units of competency SITTIND001 Source

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS102 Work safely AHCWRK102 Maintain the workplace Elective units AHCCHM101 Follow basic chemical safety rules AHCECR101 Support ecological restoration AHCNSY102 Support nursery work AHCWHS101 Work safely * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICRC314D Handle concrete materials RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations RIICRC316D Place and compact concrete * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITHFAB016 Provide advice on food SITHFAB017 Provide advice on food and beverage matching SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and work practices SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXSLS001 Sell to the retail customer Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBMUP008 Apply eyelash extensions Group B: General elective units SHBXCCS009 Greet and prepare clients for salon services Group B: General elective units SIRXOSM003 Use social media and online tools Group B: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-SIRXCEG004 Create a customer-centric culture AUR Units of competency SITTIND001 SourceEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational