Unit Knowledge Guide-AHCLSC504 Survey and establish site levels 22477VIC ethics and privacy policies in

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTCYS407 Gather

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCADV001 Facilitate the interests and rights of clients CHCCCS004 Assess co-existing needs CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships HLTWHS003 Maintain work health and safety Elective units CHCADV002 Provide advocacy and representation services CHCAGE001 Facilitate the empowerment of older people CHCCCS001 Address the needs of people with chronic disease CHCCCS006 Facilitate individual service planning and delivery CHCCCS015 Provide individualised support CHCCCS017 Provide loss and grief support CHCCSM005 Develop

present and debate ideas CUAWHS302 PApply work health and safety practices Elective Units CUAANM301 Create 2D digital animations CUAANM302 Create 3D digital animations CUADIG301 Prepare video assets CUASOU304 Prepare audio assets CUADIG403 Create user interfaces BSBCON401 Work effectively in a business continuity context BSBCRT301 Develop and extend critical and creative thinking skills BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBEBU401 Review and maintain a website If you require RPL Kits with comprehensive benchmarking

procedures and programs MSFGG4024 Assess designed glass conservation requirements MSFGG4025 Apply innovation in contemporary designed glass MSFGG4018 Use specialised glass and glazing industry applications MSFGG4019 Manage glass and glazing industry production scheduling MSFGG4020 Perform laser measurement and levelling of glass windows and doors BSBLDR412 Communicate effectively as a workplace leader * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-AHCLSC504 Survey and establish site levels 22477VIC ethics and privacy policies inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner