SCORM Compliant Package-AURACA001 Respond to customer needs and enquiries in an automotive workplace Learner Resources (Q) Units of competency SITTIND001 Source

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AAHCWHS202 Participate in workplace health and safety processes AHCWRK211 Participate in environmentally sustainable work practices Electives AHCBIO203 Inspect and clean machinery

Core units BSBPEF301 Organise personal work priorities CUAIND311 Work effectively in the creative arts industry CUAIND314 Plan a career in the creative arts industry CUAPPR314 Participate in collaborative creative projects Elective units CPCCWHS1001  Prepare to work safely in the construction industry CPCCOM1013 Plan and organise work CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCJN3100 Process materials to produce components using static machines CPCCLDG3001 Licence to perform dogging CPCCLRG3001 Licence to perform rigging basic level BSBCMM211 Apply communication skills BSBPEF101 Deliver a service to customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPBPG3007 Perform packaging equipment changeover FBPBPG3002 Operate the labelling process FBPOPR2068 Operate a process control interface BSBWHS301 Maintain workplace safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCLDG3001 Licence to perform dogging CUAIND211 Develop and apply creative arts industry knowledge TLILIC0005 Licence to operate a boom-type elevating work platform (boom length 11 metres or more) CUASTA212 Assist with bump in and bump out of shows CUAWHS312 Apply work health and safety practices TLILIC0003 Licence to operate a forklift truck RIIWHS204E Work safely at heights CPCCWHS2001 Apply WHS requirements

SCORM Compliant Package-AURACA001 Respond to customer needs and enquiries in an automotive workplace Learner Resources (Q) Units of competency SITTIND001 Source* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.