Unit Knowledge Guide-VU23524 Engage in straightforward casual conversations and spoken transactions SHB install and configure a customer

install and configure a customer smart technology network ICTTEN415 Install and configure internet protocol TV in a home network If you require RPL Kits with comprehensive benchmarking

literacy and numeracy skills Electives TAELLN805 Design and conduct pre-training assessment of adult language

Core units BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBWHS211 Contribute to health and safety of self and others FNSINC311 Work together in the financial services industry Elective units FNSACC323 Perform financial calculations FNSFLT212 Develop and use savings plans FNSFLT213 Develop knowledge of debt and consumer credit BSBTEC302 Design and produce spreadsheets * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTADM004 Manage health billing and accounting system HLTINF003 Implement and monitor infection prevention control policies and procedures HLTWHS004 Manage work health and safety BSBCUS501 Manage quality customer service BSBFIM501 Manage budgets and financial plans BSBMED301 Interpret and apply medical terminology appropriately BSBMGT502 Manage people performance BSBRSK501 Manage risk Elective units CHCPRP003 Reflect on and improve own professional practice BSBADM502 Manage meetings BSBWOR502 Lead and manage team effectiveness BSBMGT516 Facilitate continuous improvement BSBMGT517 Manage operational plan If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-VU23524 Engage in straightforward casual conversations and spoken transactions SHB install and configure a customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner