Learner Resources-HLTSS00043 Telehealth Administration skill set Skill Set Units of competency BSBLDR602 Provide

Units of competency BSBLDR602 Provide leadership across the organisation BSBAUD514 Interpret compliance requirements CUAIND311 Work effectively in the creative arts industry BSBWHS521 Ensure a safe workplace for a work area BSBINS512 Monitor business records systems BSBINS402 Coordinate workplace information systems BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

CHCCCS019 Recognise and respond to crisis situations

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCRT2001 Handle roof tiling materials CPCCRT2002 Use roof tiling tools and equipment CPCCRT3001 Tile regular roofs CPCCRT3002 Tile irregular roofs CPCCRT3003 Repair and replace valleys

Units of competency CHCCCS022 Facilitate independent travel * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-HLTSS00043 Telehealth Administration skill set Skill Set Units of competency BSBLDR602 ProvideOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all