SCORM Compliant Package-CHCMHS008 Promote and facilitate self advocacy PMA Core units BSBCUE301 Use multiple

Core units BSBCUE301 Use multiple information systems BSBCUE307 Work effectively in customer engagement BSBCUE309 Develop product and service knowledge for customer engagement operation BSBCUS301 Deliver and monitor a service to customers Elective units BSBITU307 Develop keyboarding speed and accuracy Group A BSBWOR301 Organise personal work priorities and development Group A BSBWHS201 Contribute to health and safety of self and others Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBMGT402 Implement operational plan Group B BSBWOR203 Work effectively with others Group B ICTSAS305 Provide ICT advice to clients Group B BSBITU213 Use digital technologies to communicate remotely Group A * We can develop additional elective units that are not listed on request (Please contact us for further information)

facilitate and review all aspects of case management * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIG0003 Work effectively in the aviation industry TLIE2007 Use communications systems TLIO1002 Follow security procedures when working with passengers and personnel Electives TLIC1051 Operate commercial vehicle TLID0021 Store and handle dangerous goods and hazardous substances TLIF2018 Operate firefighting equipment TLIK2010 Use infotechnology devices in the workplace AVIE0003 Operate aeronautical radio * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units AHCAGB513 Develop a farm plan AHCAGB518 Develop climate risk management strategies AHCBAC408 Manage agricultural crop production AHCBAC502 Manage forage conservation AHCBAC503 Manage integrated crop and pasture production AHCBAC504 Plan and manage a stored grain program AHCBAC506 Manage the harvest of crops AHCAGB512 Plan and manage infrastructure AHCAGB514 Manage application of agents to crops or pastures AHCAGB515 Develop sustainable agricultural practices that utilise renewable energy and recycling systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCMHS008 Promote and facilitate self advocacy PMA Core units BSBCUE301 Use multiple* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.