Learner Guide-BSBOPS501 Manage business resources SCORM ICTICT443 Work collaboratively in the

ICTICT443 Work collaboratively in the ICT industry ICTICT451 Comply with IP

Units of competency FNSSUP412 Determine impact of social security entitlements on retirement income FNSSUP410 Establish and administer retirement income streams FNSSUP414 Develop and apply knowledge of aged care FNSSUP409 Provide specialist retirement income stream information to clients FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients FNSSUP411 Terminate retirement income streams * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCA3023A Carry out levelling operations

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

procure and store construction materials for building and construction projects CPCCBC4026 Arrange building applications and approvals CPCCBC4031 Process client requirements BSBPMG426 Apply project risk management techniques CPCCBC4001 Apply building codes and standards to the construction process for Class 1 and 10 Buildings CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4010 Apply structural principles to residential and commercial constructions CPCCBC4013 Prepare and evaluate tender documentation BSBPMG422 Apply project quality management techniques CPCCBC4024 Resolve business disputes (c) CPCSUS4001 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBOPS501 Manage business resources SCORM ICTICT443 Work collaboratively in theOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce