Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking
frame and associated components MEM13002B Undertake occupational health and safety activities in the workplace MEM13010A Supervise occupational health and safety in an industrial work environment MEM14001B Schedule material deliveries MEM14002B Undertake basic process planning MEM14003B Undertake basic production scheduling MEM16002C Conduct formal interviews and negotiations MEM16006A Organise and communicate information MEM30013A Assist in the preparation of a basic workplace layout MEM09002B Interpret technical drawing MEM11010B Operate mobile load shifting equipment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM18001C Use hand tools MEM18002B Use power tools/hand held operations If you require RPL Kits with comprehensive benchmarking
Units of competency FBPRBK3014 Produce sweet yeast products FBPRBK3007 Produce specialty flour bread products FBPRBK3006 Produce savoury bread products FBPRBK4001 Produce artisan bread products FBPRBK3005 Produce basic bread products If you require RPL Kits with comprehensive benchmarking
Core units AHCAGB519 Plan and monitor production processes AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance Elective units BSBADM504 Plan and implement administrative systems BSBPRC504 Manage a supply chain BSBRSK501 Manage risk BSBWHS513 Lead WHS risk management BSBWHS518 Manage WHS hazards associated with maintenance and use of plant BSBWOR501 Manage personal work priorities and professional development TLIR4002 Source goods/services and evaluate contractors * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency MSMTMREF301 Use and maintain reference standards MSMTMINS302 Inspect a range of simple measuring instruments MSMTMVER403 Verify Inspectors' Class reference standards MSMTMINS301 Inspect a range of simple measures * We can develop additional elective units that are not listed on request (Please contact us for further information)
Unit Knowledge Guide-AMPX209 Sharpen knives Certificate II Core units FNSCRD401 Assess creditOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner