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Assessment Kit-BSBSS00119 Customer Service Skill Set Qualification Units of competency BSBOPS402 Coordinate

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Description

Units of competency BSBOPS402 Coordinate business operational plans BSBFIN401 Report on financial activity BSBESB401 Research and develop business plans BSBOPS403 Apply business risk management processes BSBOPS401 Coordinate business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)

literacy and numeracy practices Electives TAELED804 Review enterprise e-learning systems and solutions implementation BSBINN801 Lead innovative thinking and practice BSBLDR803 Develop and cultivate collaborative partnerships and relationships TAELLN813 Formulate workplace strategy for adult language

implement and monitor the use of social media in a business SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCDES505 Prepare a landscape design AHCDES506 Design for construction of landscape features AHCDES507 Produce drawings for landscape design projects using CAD software AHCDES508 Design sustainable landscapes AHCDES509 Assess landscape sites AHCPCM511 Specify plants for landscapes Elective units AHCLSC504 Survey and establish site levels AHCLSC505 Manage landscape projects AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

The unit knowledge guide is a tool that can be used to help a student extend their learning

Assessment Kit-BSBSS00119 Customer Service Skill Set Qualification Units of competency BSBOPS402 CoordinateOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of

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