Training and Assessment Strategy-FWPSS00003 Skill set for supporting forest and wood products innovation Advanced Diploma aggressive or abusive customers SIRXSLS002

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS101 Work safely Elective units AHCCHM101 Follow basic chemical safety rules AHCECR101 Support ecological restoration AHCIRG102 Support irrigation work AHCLSC101 Support landscape work AHCMOM101 Assist with routine maintenance of machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

fitness and recreation facilities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUADTM612 Teach high level jazz dance techniques CUAWHS413 Incorporate anatomy principles into skill development CUADTM413 Apply safe dance teaching methods CUADTM519 Refine professional practice as a dance teacher * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-FWPSS00003 Skill set for supporting forest and wood products innovation Advanced Diploma aggressive or abusive customers SIRXSLS002You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.