Unit Knowledge Guide-TLII0005 Apply customer service skills 22477VIC Units of competency FWPCOT3257 Follow

Units of competency FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM234002 Integrate engineering technologies MEM234035 Maintain and apply technical and engineering skills MSMENV672 Develop workplace policy and procedures for environmental sustainability Elective units MEM234001 Plan and manage engineering-related projects or operations MEM234003 Design machines and ancillary equipment MEM234004 Design for engineering-related noise and vibration mitigation MEM234005 Design hydrodynamic pumping systems If you require RPL Kits with comprehensive benchmarking

Units of competency FNSACC517 Provide management accounting information FNSACC511 Provide financial and business performance information FNSACC516 Implement and maintain internal control procedures FNSACC512 Prepare tax documentation for individuals FNSACC514 Prepare financial reports for corporate entities FNSACC513 Manage budgets and forecasts If you require RPL Kits with comprehensive benchmarking

Core units CHCDIV001 Work with diverse people CHCEDS033 Meet legal and ethical obligations in an education support environment CHCEDS034 Contribute to the planning and implementation of educational programs CHCEDS035 Contribute to student education in all developmental domains CHCEDS036 Support the development of literacy and oral language skills CHCEDS037 Support the development of numeracy skills CHCEDS060 Work effectively with students and colleagues CHCEDS059 Contribute to the health

Units of competency SITHFAB017 Provide advice on food and beverage matching SITHFAB012 Provide advice on Australian wines SITHFAB011 Provide advice on beers

Unit Knowledge Guide-TLII0005 Apply customer service skills 22477VIC Units of competency FWPCOT3257 FollowOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner