Learning and Assessment Kit-PSPETH004 Maintain and enhance confidence in public service DEF The class activities book helps

The class activities book helps VET trainers and assessors to create an interactive learning environment

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

egg and farinaceous dishes Group B SITHCCC012 Prepare poultry dishes Group B SITHCCC013 Prepare seafood dishes Group B SITHCCC014 Prepare meat dishes Group B SITHCCC018 Prepare food to meet special dietary requirements Group B SITHCCC019 Produce cakes

health and work practices Elective units BSBSMB304 Determine resource requirements for the micro business BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB405 Monitor and manage small business operations BSBSMB406 Manage small business finances SHBBBOS001 Apply cosmetic tanning products * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units AHCAGB513 Develop a farm plan AHCAGB518 Develop climate risk management strategies AHCBAC408 Manage agricultural crop production AHCBAC502 Manage forage conservation AHCBAC503 Manage integrated crop and pasture production AHCBAC504 Plan and manage a stored grain program AHCBAC506 Manage the harvest of crops AHCAGB512 Plan and manage infrastructure AHCAGB514 Manage application of agents to crops or pastures AHCAGB515 Develop sustainable agricultural practices that utilise renewable energy and recycling systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-PSPETH004 Maintain and enhance confidence in public service DEF The class activities book helpsOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to