PowerPoint-HLTDET006 Construct immediate dentures CUA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

locate and protect underground services RIICCM203E Read and interpret plans and job specifications RIICCM205F Carry out manual excavation RIICCM206E Support plant operations RIICCM207E Spread and compact materials manually RIICCM208E Carry out basic levelling RIICOM201E Communicate in the workplace RIIRIS301E Apply risk management processes RIISAM201E Handle resources and infrastructure materials and safely dispose of nontoxic materials RIISAM203E Use hand and power tools RIISAM204E Operate small plant and equipment RIIWHS201E Work safely and follow WHS policies and procedures RIIWMG203E Drain and dewater civil construction sites Elective units RIIMPO318F Conduct civil construction skid steer loader operations RIIMPO321F Conduct civil construction wheeled front end loader operations RIIMPO320F Conduct civil construction excavator operations RIIMPO326E Conduct water vehicle operations RIIVEH304E Conduct tip truck operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBCMM401 Make a presentation TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCBS6118 Assess and advise on performance solutions for Class 1 and 10 buildings to three storeys CPCCBS6103 Identify and apply legal and ethical requirements to building surveying functions CPCCBS6108 Process building applications for Class 1 and 10 buildings to three storeys CPCCBS6101 Research and evaluate construction methods and materials for Class 1 and 10 buildings to three store CPCCBS6112 Conduct and report on initial construction inspections of Class 1 and 10 buildings to three storeys CPCCBS6104 Assess and advise on compliance of design documentation for Class 1 and 10 buildings to three storey CPCCBS6107 Prepare planning and development applications for buildings to three storeys CPCCBS6110 Conduct and report on building surveying audits of Class 1 and 10 buildings to three storeys CPCCBS6114 Conduct and report on advanced and final inspections of Class 1 and 10 buildings to three storeys * We can develop additional elective units that are not listed on request (Please contact us for further information)

AMPMGT602 Monitor and manage organisational legal responsibilities AMPMGT603 Manage meat processing systems to maintain and improve product quality BSBFIN601 Manage organisational finances BSBLDR601 Lead and manage organisational change BSBLDR602 Provide leadership across the organisation BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

PowerPoint-HLTDET006 Construct immediate dentures CUA aggressive or abusive customers SIRXCEG009Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered