SCORM Compliant Package-ICTSAS311 Maintain computer hardware Learner Resources (Q) highly familiar situations VU22356 Recognise

highly familiar situations VU22356 Recognise and locate simple numerical information in short

weeds and diseases AHCPMG203 Work effectively in a pest management environment AHCPMG306 Determine pest control techniques AHCPMG308 Implement pest management strategies AHCWHS302 Contribute to workplace health and safety processes Electives AHCPCM303 Identify plant specimens AHCPMG301 Control weeds AHCPCM202 Collect

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTDEN015 Prepare for and assist with dental procedures HLTDEN016 Assist with dental radiography HLTDEN017 Assist with administration in dental practice HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS001 Participate in workplace health and safety Elective units BSBTEC201 Use business software applications BSBTWK201 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS402 Coordinate business operational plans CPCWHS1001 Prepare to work safely in the construction industry CUADES411 Generate design solutions CUADES423 Research and apply techniques in spatial design MSMENV672 Develop workplace policy and procedures for sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTSAS311 Maintain computer hardware Learner Resources (Q) highly familiar situations VU22356 Recognise* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.